Troubleshooting
- Antivirus detects Magnus Box as a virus or malware
- Error client log shows "Trust evaluate failure: [leaf TemporalValidity]"
- Accessing Windows network shares and UNC paths
- Errors accessing virtual cloud storage files
- Troubleshooting VSS
- Slow backup jobs
- Jobs left in Running state, Cancel a running job
- Error "A specified logon session does not exist...
- Storage Vault Locks
- Upgrading Synology NAS DSM (Disk Station manager) software deletes Magnus Box client installed in /opt directory
- Commands executed before or after a backup don't run
- Network connectivity errors
- Error "VSS Error: Couldn't take snapshot..."
- Error server log shows "Couldn't initialize VSS (0x80070005: Access denied)"
- Server log shows Warning Lstat: CreateFile ..
- "Access to the cloud file is denied" backing up OneDrive
- Error "mysqldump: Couldn't execute 'SHOW PACKAGE STATUS..."
- Server log shows: "VSS Error:..."
- Error "EFS-encrypted files may be unusable once restored..." ΒΆ
- Error "The specified backup storage location..."