Logging into the Magnus Box Software
After you install the backup app on a client device, sign in with the user you created for that client in the Web Portal. Signing in registers the device to that user. The device then shows up on the user's Devices tab in the Web Portal, ready for you to set up Protected Items.
- Open the Magnus Box app on the device.
- Enter the username and password of the client's user from the Web Portal.
- Click Sign in.
Users are the security boundary. Any device signed in to a user can see and restore data from every other device on that same user. Give each client (or each part of a client whose data must be kept apart) its own user. Never share one user across clients.
Custom server address
The server address is filled in already. It points to the Web Portal that built your branded installer, so you normally don't need to change it. You only need to change it if the device had a different build installed before, for example trial software:
- Tick Show advanced options to show the server address field.
- Enter the server address with
https://, any non-standard port and a trailing slash, for examplehttps://backup.example.com/.
Device registration
The first time the backup app on a device signs in with a user's username and password, the device is registered to that user and shows up on the user's Devices tab in the Web Portal. Each user can have several devices. If you use NFR or VM licenses for this device, see License Usage.
What devices on the same user share
Registering several devices to one user lets them back up to the same Storage Vault, which deduplicates data across those devices. On the same user:
- Devices can view, edit and use Storage Vaults set up by any other device on the user.
- Devices can't view or edit Protected Items set up by other devices. Each device only sees its own.
- Devices can restore data from any other device's Protected Items (hidden by default in the backup app).
- Devices can view job logs from any device on the user (hidden by default).
Plan your users around this
Because any device on a user can restore every other device's data, the user is the security boundary, not the device:
- Use one user per client organization, or several users per client if departments must be kept apart. To keep a client's users together in the Web Portal, put them in a User Group (see Group client accounts with User Groups).
- Never put devices from different client organizations on the same user.
- Deduplication across devices only happens within one user and one Storage Vault, so weigh the storage savings against keeping data apart.
To remove a device from a user, see Revoke a device. If a device asks to register again after a hardware change, see Change of hardware causes registration dialog to appear.
Importing settings from other backup products
On first sign-in, the app checks the device for supported backup products from other vendors. If it finds one, it offers to import that product's settings.
Need help? Email support@magnusbox.com.