Day 6: Dashboard Control & White Label Branding

Welcome to Day 6 of your Magnus Box journey! Today is all about mastering your command center, the Magnus Box Web Portal, and making Magnus Box truly yours with white-label branding.

⏱️ Time to complete: 45 minutes

🎮 Achievement Unlocked: Command Center Captain

▶️ Prefer video? Watch the Day 6 guide to mastering your dashboard and branding.

Dashboard mastery

Let's start with your command center.

Main dashboard overview

• Protected Items count
• Device status:
  • Online devices
  • Offline devices
  • Online but outdated devices
• Last 24 hours:
  • Backup status summary
  • Backup types performed
  • Success and failure rates

Prefer a darker screen for those late-night checks? The Web Portal has a Dark Mode.

Devices page

The Devices page lists every endpoint registered to your account, with its status:

• Online: the Magnus Box Application is signed in, connected, and on the latest version.
• Online (outdated): signed in and connected, but running an older version of the app.
• Offline: signed out of the app, or not connected to the internet.

From here you can act on an online device remotely, for example run a backup now, start a restore, update the software, or apply retention rules. Select several devices to run an action on all of them at once with bulk actions. Offline devices can't take remote actions until they reconnect.

A new endpoint installed with remote registration also appears here as Unregistered. Click Register to assign it to a user account (see the Remote Installation Guide).

Recent Activity page

• An interactive 10-day backup history, from oldest (left) to newest (right)
• One row for every Protected Item, on every device, in every user account
• Real-time status monitoring
• Click a day to see that day's jobs, or click a Protected Item to edit it

Alert badges flag the problems that need you:

• Offline (red): the device isn't connected.
• Outdated (yellow): the device is running an older version of the app.
• No Schedule (red): the Protected Item has no schedule, so it won't back up on its own.

Reading the status colors

• Green: every job that day succeeded.
• Red: at least one job that day was unsuccessful.
• Striped: a mix of statuses that day, showing the worst and next-worst.
• Blank (today only): the device hasn't run a backup yet today.

Job Logs

Job Logs (formerly Job History) lists both running and finished jobs.

• Search and filter jobs, and save the searches you use most so they're one click away.
• Open a job to see its full log. You can export it to send to support.
• Cancel a running job from its log.
• Each user account also has its own Job Logs tab.

The statuses you'll see most are Success, Warning, Error, Missed, Skipped and Cancelled. A Missed job's log tells you whether the device was online when the backup was due, so you know whether to chase the client or check the schedule.

💡 Pro Tip: Email support@magnusbox.com to set up daily account summary emails. They give you an overview of your Recent Activity page, so you stay on top of your backups even when you're away from the Web Portal. See Recent activity digest (Email Addresses) for what to include in your request.

White-label branding

Make Magnus Box your own with our comprehensive branding options, at no additional cost!

Available customizations

Product branding

• Custom product name
• Custom installation folder (the app installs to C:\Program Files[Product Name] on Windows)
• Desktop and Start menu shortcuts under your product name

Logos

• Logo image (100x32): shown in the lower-left corner of the app and the upper-left corner of the Web Portal
• Tile image (150x150): used for the Web Portal icon and as the desktop and toolbar icon

Web Portal

• Web Portal branding
• Optional custom Help URL (adds a Help tab to the app)
• Personalized dashboard

💡 Pro Tip: We handle all branding implementation and can automatically update all your existing endpoints with your new branding. No manual updates required!

Set up white-label branding

1. Prepare your assets:
   • Logos in .png or .jpeg format
   • Product name
   • Help URL (optional)
   • Company information
2. Submit your request:
   • Email support@magnusbox.com with your logo files.
   • Include any specific branding requirements.
   • We'll handle the implementation and deployment.

For more detail and examples, see White label branding.

Branding best practices

• Use high-quality images.
• Keep your branding consistent.
• Check it on every platform you support.
• Document your branded elements (product name, install folder), because your scripts and RMM policies will need them.

Next steps

Tomorrow is our final day! Here's what to expect:

• A recap of everything you've set up
• Growth strategies
• Success tips
• Ongoing support

Common questions

How long does branding implementation take?

Once submitted, branding changes are typically implemented within 1-2 business days.

Will I need to manually update my endpoints?

No! We can automatically push your new branding to all existing endpoints.

Is there a fee for branding changes?

No, white-label branding is included with your Magnus Box partnership at no additional cost.

Where will my branding appear?

Your branding shows in the app, the Web Portal, desktop icons and the toolbar.

How can I monitor backups when I'm away from the Web Portal?

Request daily account summary emails by contacting support@magnusbox.com. They give you a snapshot of your Recent Activity page. You can also set up job report emails for each client's user account. See Email Addresses.

A device shows "Online (outdated)". What should I do?

Update the app on that device from the Devices page. It's online, so the update can be pushed remotely.

Need help?

Our support team is here for you:

• 📧 Email: support@magnusbox.com
• 📞 Phone: (888) 933-2975
• ⏰ Hours: 9 AM to 9 PM ET

🏆 Achievement Summary

• Portal Master ✓
• Backup Initiate ✓
• M365 Guardian ✓
• System Shield ✓
• Automation Wizard ✓
• Command Center Captain ✓
• Next achievement: Backup Legend (Day 7)