Error "permission denied" when restoring from a Local Path Storage Vault on macOS

This issue affects Magnus Box 20.9.6 and earlier. The issue was resolved in Magnus Box 20.9.7.

In Magnus Box for macOS, when you create a local path Storage Vault, the files are created by a background service account, using its own file permissions.

However, restores are performed as the normal user account. Your normal user account may not have the necessary permissions to access the local path folder if it was created by the background service account.

You may see error messages of the form:

  • Couldn't retrieve a list of snapshots from this Storage Vault
  • Couldn't connect to Storage Vault: Can't access Storage Vault: Open: open *YOUR-STORAGE-VAULT-DIRECTORY* : permission denied

To fix this, use "Get Info" on the Storage Vault's folder to change permissions to allow for read/write, and use the cog menu to choose 'Apply to enclosed items...'.

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