Troubleshooting
Solve Magnus Box issues with our in-depth guides.
- Error "A specified logon session does not exist...
- Error "Cannot proceed - Locked by device 'XXXXXXXX'..."
- Error "too many open files"
- Error "Access is denied" when backing up files and folders on Windows
- Antivirus detects Magnus Box as a virus or malware
- Troubleshooting VSS
- Storage Vault Locks
- Errors accessing virtual cloud storage files
- NAS Error: "no space left on device"
- Network connectivity errors
- Decryption failed: Ciphertext too small
- Slow backup jobs
- Out of memory
- Jobs left in Running state, Cancel a running job
- Change of hardware causes registration dialog to appear
- Applying hotfixes
- Error "Data error (cyclic redundancy check)" while backing up data
- Windows Server System State or Windows System Backup won’t work
- Couldn't log in - Certificate has expired or is not yet valid
- Error "Found X packs in index but not appearing on disk. Reindex needed!"