Troubleshooting
Solve Magnus Box issues with our in-depth guides.
- Error "Found X packs in index but not appearing on disk. Reindex needed!"
- Error "<packindex/pppppppp> says <snapshot/ssssssss> depends on missing pack <data/dddddddd>, non-restorable!"
- Windows client only shows as 'Offline' in user-profile 'Devices' tab
- Linux client only shows as 'Offline' in user-profile 'Devices' tab
- Error "Data error (cyclic redundancy check)" while backing up data
- Linux client uninstallation
- Restore a Protected Item from a different device
- Linux client fails to show as new device in user-profile 'Devices' tab
- Error "Couldn't determine the size of the Storage Vault"
- Can't use %USERPROFILE% in selected backup paths on Windows
- Error "Incorrect function"
- Error "Dirty Shutdown" when restoring Exchange EDB content ΒΆ
- How to revoke a device
- Windows client fails to show as new device in user-profile 'Devices' tab
- Couldn't log in - Certificate has expired or is not yet valid
- Server log message "Couldn't look up properties of... because: The specified key does not exist"
- Error "Couldn't take snapshot: The specified object was not found" using DESlock+
- Backups trigger twice
- Microsoft SQL Server backup encountered a VDI error
- How to enable Full Disk Access on Mac