Magnus Box Exclusion List

Due to Magnus Box being unable to backup specific config files, we have created a global exclusion list. This is not a complete list and please use at your own risk.

Please email support@magnusbox.com if you would like to add an item to our list or if you would like us to add our exclusion list to your server.

Exclusion list

*\Users\*\AppData\Local\Microsoft\WindowsApps\AppleInc*

*\Users\*\AppData\Local\Microsoft\WindowsApps\Microsoft.MicrosoftEdge*

*\Users\*\AppData\Local\Microsoft\WindowsApps\iTunes.exe

*\Users\*\AppData\Local\Packages\Microsoft.SkypeApp*

*\Users\*\AppData\Local\Packages\Microsoft.Xbox*

*\Users\*\AppData\Local\Microsoft\WindowsApps\Microsoft.Office.Desktop*

*\Users\*\AppData\Local\Microsoft\WindowsApps\Spotify*

*\Users\*\AppData\Local\Microsoft\WindowsApps

*\Users\*\AppData\Local\Packages\Microsoft.MicrosoftOfficeHub*

*\Users\*\AppData\Local\Packages\DellInc.DellSupportAssistforPCs*

*\Users\*\AppData\Local\Packages\SpotifyAB*

*\Users\*\AppData\Local\Packages\5A894077.McAfeeSecurity*

*\Users\*\AppData\Local\Packages\DB6EA5DB.PowerMediaPlayerforDell*

*\Users\*\AppData\Local\Packages\DellInc.DellUpdate*

*\Users\*\AppData\Local\Packages\DellInc.MyDell*

*\Users\*\AppData\Local\Microsoft\WindowsApps\GameBarElevated*

Warning "Lstat: CreateFile ... WindowsApps ... The file cannot be accessed by the system"

You may see a warning like this in the logs, or a backup may fail with it:

Warning Lstat: CreateFile \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy12\Users\jsmith\AppData\Local\Microsoft\WindowsApps\file.exe: The file cannot be accessed by the system
  • Cause: the files in the WindowsApps folder are Microsoft Store app links. They don't need to be backed up, because the Microsoft Store reinstalls them automatically.
  • Fix: exclude the folder, for example C:\Users\**\AppData\Local\Microsoft\WindowsApps. The exclusion list above already includes it. To apply it to many clients at once, add the exclusion in a Policy.
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