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Manage Clients & the Web Portal

Run client accounts day to day: users, devices, policies, Storage Vaults, retention, quotas, reports, alerts and integrations.

  • API Reference
  • Creating Storage Vaults
  • Policy Settings
  • Email Addresses
  • White label branding
  • User Configuration Within the Magnus Box Web Portal
  • Syncro API
  • Forgotten administrator web portal password
  • Windows Event Log
  • How to edit retention policies for Storage Vaults
  • Setting Up a Custom Domain for Your Backup Portal
  • Group client accounts with User Groups
  • Retention policies and retention passes
  • Get job alerts in Slack or other tools (webhooks)
  • Manage devices from the Devices page
  • Set storage and usage quotas
  • Isolated vs shared Storage Vaults
  • Set default Protected Items and schedules with policies
  • Monitoring and PSA/RMM integrations overview
  • Job logs, recent activity and job statuses explained

Categories

  • Getting Started
  • Install & Deploy the Agent
  • Back Up Your Data
  • Restore & Disaster Recovery
  • Manage Clients & the Web Portal
  • Security & Compliance
  • Billing, Account & Services
  • Troubleshooting
  • Release Notes & What's New
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