I can’t backup a network share, but the user account can access and view the files​

• If you are experiencing this issue:
  
  • Check the path of the Protected Item. The user may be trying to specify “Z:\ drive” which only exists for that user account. Change to a UNC path instead; or
  • Check the permissions for Magnus Box. Magnus Box is installed with the minimum permissions required to access all files on the device, but no more. You may need to create an account on the share that the client software backup.delegate service can use to ‘logon as’; or
  • Install Magnus Box onto the device which holds the original data