Troubleshooting
Solve Magnus Box issues with our in-depth guides.
- Error "Data error (cyclic redundancy check)" while backing up data
- Couldn't log in - Certificate has expired or is not yet valid
- Error "Found X packs in index but not appearing on disk. Reindex needed!"
- Linux client only shows as 'Offline' in user-profile 'Devices' tab
- Windows client only shows as 'Offline' in user-profile 'Devices' tab
- Windows Server System State or Windows System Backup won’t work
- partitions on drive exceed physical disk drive
- Error "Couldn't take snapshot: The specified object was not found" using DESlock+
- Error "Couldn't determine the size of the Storage Vault"
- Microsoft SQL Server backup encountered a VDI error
- The backup job did not include any files
- Error "0xc0000142" in KERNELBASE.dll starting services on Windows Server 2012 R2
- Changing Magnus Box's temporary directory
- Backup jobs missed or running unexpectedly