Troubleshooting
Solve Magnus Box issues with our in-depth guides.
- Decryption failed: Ciphertext too small
- Error "not a supported backup storage location" backing up System State to a USB flash drive
- "Media is write protected" backing up OneDrive with VSS
- Slow backup jobs
- Server log shows: "VSS Error:..."
- Error "Couldn't decrypt Vault contents" message in job reports
- Commands executed before or after a backup don't run
- Error "permission denied" when restoring from a Local Path Storage Vault on macOS
- Jobs left in Running state, Cancel a running job
- Firefox displays error when trying to register a new FIDO U2F token...
- Out of memory
- Server log shows Warning Lstat: CreateFile ..
- Multiple devices are detected as being the same device
- Change of hardware causes registration dialog to appear
- "G:\ not found" backing up Google File Stream items
- How to reindex a backup
- Couldn't log in - Certificate has expired or is not yet valid
- Error client log shows "An imminent failure indicates either bad privileges or WOW64"
- Error "<packindex/pppppppp> says <snapshot/ssssssss> depends on missing pack <data/dddddddd>, non-restorable!"
- Error "Data error (cyclic redundancy check)" while backing up data