Troubleshooting
Solve Magnus Box issues with our in-depth guides.
- Error "A specified logon session does not exist...
- Error "Cannot proceed - Locked by device 'XXXXXXXX'..."
- Error "too many open files"
- Error "Access is denied" when backing up files and folders on Windows
- Antivirus detects Magnus Box as a virus or malware
- Storage Vault Locks
- Error "mysqldump: Couldn't execute 'SHOW PACKAGE STATUS..."
- Errors accessing virtual cloud storage files
- NAS Error: "no space left on device"
- Troubleshooting VSS
- Failed to enable extended DASD I/O
- Network connectivity errors
- Decryption failed: Ciphertext too small
- Slow backup jobs
- Commands executed before or after a backup don't run
- Error "Couldn't decrypt Vault contents" message in job reports
- Jobs left in Running state, Cancel a running job
- Out of memory
- Change of hardware causes registration dialog to appear
- Applying hotfixes